Is it better for a company to develop a sea of generalists or specialists?
The ideal answer is probably yes — in the sense that you want to have a mix of both types of workers. But given limited resources, which would yield a better workforce?
In this series’ second installment, I want to focus on how change influences learning and development efforts, and vice versa. Read below what execs from Caterpillar, Shell, General Mills, Deloitte, and other big companies say about how they manage change. Their insights come from an article I wrote some years back, but they are just as relevant now.