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How to Apply Design Thinking to Innovate Performance Management

September 5, 2017

In an illuminating TEDTalk “The way we think about work is broken”, Barry Schwartz encourages us to think about whether it’s human nature that creates institutions or institutions which can shape human nature. In traditional factory lines work was based simply on the exchange of labor for money. However, money doesn’t have to be the only thing that drives people to get up and go to work every morning.

Rather than creating a workplace in which people go to do the bare minimum, designing an institution that allows and facilitates people’s innate need to use their creativity, find purpose and reach their potential will shape the way people feel about work.

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