I recently attended a conference devoted entirely to employee engagement. It was a well-planned event, with thoughtful presentations and meaningful insights. My colleagues were looking for ways to drive employee engagement, along with techniques to build an exceptional employee experience. My hat goes off to them; they are all striving to make work a better place for everyone.
Yet, it became painfully clear that human resources (HR) leaders can only do so much. At the end of the day, the single most important factor in creating an engaged workforce is the organization’s CEO. There is no other way to say it, and I wish it weren’t always true. But the truth is that the most important element in employee engagement is a CEO who passionately leads the charge.
