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The Key to Talent Retention: Treat Employees Like They’re Your Customers

April 23, 2018

Via: HR Hero

Your customers and your employees are both the bread and butter to your organization, so why would you treat one group better than the other? New research shows that your employees want to be treated just as well as you treat your customers, and if they feel they’re being valued, they’re more likely to stick around.

According to a new study from Deloitte Consulting LLP’s Bersin™, deploying rewards programs that treat employees like customers is essential to retaining skilled talent and incentivizing performance. Furthermore, most organizations are significantly lagging their employees’ expectations for total rewards offerings. However, with the right strategies in place, those organizations can build a rewards brand that attracts, retains, and motivates the most talented workers.

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