Top

Three Ways You Should Help Your Company This Year

January 15, 2018

Via: CEB

The past several years have seen a lot of upheaval. Digital technology, and the subsequent digitalization of business, is reinventing life and work in ways both small and profound.

One of the biggest changes is the increased expectations from customers and employees. Today, the ease of finding the exact product you want, securing a compelling price for it, and getting it — delivered to your home, for free — has moved from a delightful rarity to a daily experience. Across industries and geographies, companies feel pressure to meet higher expectations, often in the face of their own very real cost concerns.

As it turns out, what’s learned as a customer quickly becomes the norm for employees in the workplace.

Read More on CEB