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What the CEO Wants From HR But Isn’t Getting

It goes without saying that successful HR functions are strategic. They play a vocal role in critical business decisions and directly manage or impact a majority of most companies’ expenses. Indeed, in today’s resource-competitive environment, CEOs are increasingly looking for the CHRO to play a more critical role in influencing business outcomes.

“Too many CEOs know what they need to know about finance, operations, etc., but not what they need to know about talent,” says John Boudreau, a professor at the University of Southern California Marshall School of Business and research director of the Center for Effective Organizations there.

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