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Avoid or Embrace Accountability?

September 6, 2017

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At the heart of running learning with business discipline is the notion of accountability. In its simplest form accountability implies two things.

You create a plan for the coming year or for your project. The plan needs to contain SMART goals for the most important measures like number of participants, completion date, Kirkpatrick Levels 1-3 and ideally a measure of ultimate success like Level 4 impact. These plans would be set in partnership with the sponsor or stakeholder who has responsibility for the end organizational goal like increasing sales by 10 percent.

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