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Non-Verbal Communication: Still Important on the Phone

May 25, 2018

Via: HR Hero

In person body language conveys a lot of meaning. But what about over the phone? It turns out, body language still matters even when the person you are talking to can’t even see you.

Body Language

Wait … over the phone? Direct Tutor argues that even though the person on the other end of the line can’t see you, your body language can still come through and impact your message. “Not only does your body language impact your attitude, it could also impede good vocal production … If you have an ultra-casual, laid-back, feet-on-the-desk posture, it is sure to come through in your voice and your attitude.”

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