In this tight job market, HR professionals are grappling with the unending quest for talent―but not just any talent. Quality standards must be met, and they demand candidates with excellent, targeted skills. Among the capabilities hardest to find: interpersonal skills and the ability to communicate and collaborate effectively across all levels of the organization.
HR is the center of gravity for most organizations as managers seek new talent and try to ensure that the existing workforce has the skills needed to carry out the company’s mission. In turn, HR managers must communicate the return on investment for the policies they recommend and the training and development effort they seek to fund.