Conflict is inevitable wherever people gather. When that happens in the workplace, employees expect to be able to turn for HR for help. But a recent study shows that workers don’t have much confidence in the department’s ability to help.
Employees cited resolving disputes as HR’s primary function in a recent Paychex poll. But many took issue with how their HR department handles employee disputes, according to the study. And that can drastically affect a company’s bottom line: the cost to employers in lost productivity is estimated to be about $359 billion annually.
