From SouthWest Airlines to Airbnb the factor that unites successful organizations across industries is their employees. An engaged workforce is the key to increasing customer satisfaction, productivity and innovation. To truly create a great experience we have to get into the mindset of our employees, understand what motivates them, rethink team dynamics, create an inclusive work environment and break all the rules.
Here are 10 TEDTalks we found that will help you create the ultimate employee journey.
