Category: Communication

November 13, 2018

Ask any HR professional what they think of their internal communications group and you’re likely to get an answer at one extreme or the other. Either you’ll hear about an incredibly strong and strategic working relationship or you’ll get an […]

November 2, 2018

Elkay Manufacturing Co. is on the cusp of something new as benefits open enrollment season rolls around. After successfully meeting the needs of employees and the budget of the employer for years, its health care offerings just weren’t popular anymore. […]

October 24, 2018

When’s the last time every employee in your company was in the same room at the same time? Even in the past few years, managers could answer this question by quickly flipping through their datebooks. But in the age of […]

October 3, 2018

Working with challenging employees is one of the most difficult and frustrating aspects of any manager’s job. The toll can be stressful for the manager and the employee alike. These “energy vampires” take up an inordinate amount of time and […]

July 13, 2018

No employer wants to end up with a toxic workplace culture. Negativity spreads, and it can drive employees away quickly. A positive workplace culture, on the other hand, is associated with higher productivity and reduced turnover—a real win-win. Changing the […]

July 12, 2018

In this tight job market, HR professionals are grappling with the unending quest for talent―but not just any talent. Quality standards must be met, and they demand candidates with excellent, targeted skills. Among the capabilities hardest to find: interpersonal skills […]

June 13, 2018

The workplace has changed a lot over the years, but one thing remains the same: the need for effective communications. Since the beginning of time, the success of every business has relied on this one crucial business strategy. However, the […]

May 25, 2018

In person body language conveys a lot of meaning. But what about over the phone? It turns out, body language still matters even when the person you are talking to can’t even see you. Body Language Wait … over the […]

May 24, 2018

HR professionals have probably seen it all, including those employees that come off as less than professional. Their unprofessional behavior might have no bearing on their skills and knowledge, but you might not put them in front of a customer. […]

May 1, 2018

You’ve spent countless hours poring over résumés and interviewing job candidates. You’ve finally found the perfect fit, so you offer that person the job. But now it’s time to let the other candidates know they were not accepted. Here comes […]