Category: Communication

November 23, 2020

Early impressions are crucial in any relationship, and work is no different. For better or worse, staff’s first impression of a team member, subordinate, or supervisor can have a significant and lasting consequence. Unfortunately, for many who are new to […]

November 19, 2020

Remote meetings were a brilliant solution to social distancing. Meet virtually, stay connected, run things by each other—it worked. And then suddenly, it didn’t work so well. The enthusiasm in connecting and getting things done soon gave way to fatigue—tired […]

November 17, 2020

Recently, a senior HR generalist wrote to me about a complex series of issues with his job search that he needed to address. His e-mail was one full page of text without a single paragraph break and with numerous typos […]

November 13, 2020

Most managers have probably heard the phrase “praise in public; criticize in private.” It simply means that when you have something positive to say about a team member, make sure others are aware of the praise, but if you are […]

November 12, 2020

Even though I spent Halloween in my apartment watching Hocus Pocus with my children and had precisely two trick-or-treaters that were pre-arranged, I saw hundreds of costumed children in my Facebook feed. You no longer have to do things in-person […]

October 21, 2020

An employee informs you that she recently received a cancer diagnosis. She is afraid and overwhelmed. The diagnosis is a lot to process. The complexity of navigating doctor appointments, treatments, transportation and child care amplifies the stress. Care advocates and […]

October 21, 2020

Communication is always a critical best practice for nurturing and engaging a productive and loyal team. In the midst of COVID-19 uncertainty, however, it’s more important than ever. At The Trade Desk, a global digital advertising technology company in Ventura, […]

October 5, 2020

In the modern workplace, companies increasingly encourage transparency with employees. For example, by keeping staff up to date on dynamic situations like COVID-19 impacts to the company, economic concerns, or even potential layoffs, companies can avoid stirring up the rumor […]

September 28, 2020

As COVID-19 has prompted many employers to shift staff to remote work, recurring meetings that were formerly held in a designated conference room or office have also been reformatted for online or phone-based settings. And just as moving from one […]

September 22, 2020

In a previous post, we discussed the use of color coding in reports as a means of drawing attention to key pieces of information and illustrating trends in data at a high level. Another useful way to demonstrate key points […]