Category: Communication

March 2, 2021

When you hire an employee, you hope the person will have a positive impact on your team. Unfortunately, there’s no way of knowing how things will really work out. For example, you may soon realize you have a smart but […]

March 1, 2021

With diverse companies more likely to win top talent, improve customer loyalty and employee satisfaction, the benefits of building inclusive workplaces are endless. But how do leaders embed inclusivity into their thinking and behaviour, and by extension, the thoughts, words […]

February 26, 2021

A surefire way to frustrate a manager is to provide qualified input. Qualifying input is a strategy instinctively used by many employees to avoid committing to a response as a safety measure in case they end up being wrong. However, […]

February 23, 2021

After nearly two decades of education and workplace learning experience focused on building meaningful learning opportunities for employees across industries and around the world, I have come to realize that it’s time we remedy the unnecessary bifurcation of what we […]

February 16, 2021

As the spotlight shines a bit brighter on HR after a chaotic year, making sure that leaders can handle, process, and embrace change is essential. If we know one thing for certain, it’s that change isn’t going away. Change Management […]

February 5, 2021

While everyone was counting down the days until the ending of 2020, leading analysts were saying companies need to start 2021 with a clear, compelling message to employees. Workers want the new year to go better than the previous tumultuous […]

January 29, 2021

The value of communication cannot be understated. Learning how to connect with employees and leaders and knowing where the boundaries of that communication exist require strong communication skills. When HR successfully navigates that space, it stitches together leaders, managers, and […]

January 27, 2021

Many factors contribute to the huge number of applicants many companies see when they post a position for a new hire: Internet job boards have expanded the reach of such postings relative to job fairs and newspaper ads; companies are […]

January 26, 2021

While a majority of employers believe that that their employees will return to their workplaces after Covid-19’s impact diminishes, working from home isn’t going to disappear. The reality is that a huge number of people were already working from home […]

January 19, 2021

While trying to keep the spirit of your question, I’ve made some corrections to your letter, and I hope you find them helpful. Your letter shows me that your written communication skills could be stronger. You’ll find this column useful […]