When it comes to accountability, learning leaders face five persistent dilemmas. These are not new, but they persistently erode credibility and success in the learning function.
We’re the No. 1 solution but the first to go when there’s a problem. Executives frequently request learning solutions. Yet, at the same time, those same executives will be the first to cut the learning budget. Why? One reason is that we rarely follow through and show the value of the request in business terms, leaving the requester to wonder if the learning was really effective.
