No one would dispute that 2020 upended business models, priorities and plans as organizations were forced to navigate a rapidly changing environment. HR was at the forefront of initiatives to respond to a wide range of internal and external transformative trends, from employee well-being to new workforce models and social justice.
My daily conversations with senior HR leaders, along with Gartner research development, provide me with a unique perspective on the forces affecting the workplace. To that end, below are my predictions for nine trends that HR leaders can’t afford to ignore in 2021 and beyond.