Virtually every team and organization has run across an opportunity or a challenge for which they have felt lacking in the skills department and either failed to take advantage of that opportunity or avoid the consequences of that risk.
Sometimes these skills gaps are known well in advance—such as a healthcare organization preparing for the effective date of a large new regulatory shift. Other times gaps open up seemingly out of nowhere—such as a company suddenly facing a need to shift all staff offsite and wondering how well their teams will adapt to remote work.
