Sam is an HR director at a midsize manufacturing plant. At times, he feels at a loss for helping managers within his organization deal with ethical and moral challenges that come their way. He certainly appreciates them seeking his guidance, but their questions can place him in a conflicting position because he must protect the organization’s interests while addressing each manager’s specific needs.
Helping operational leaders respond to ethical challenges that may not technically violate any policies is often a challenge for HR, experts say.
