It is an understatement that the 2020 holiday season was radically different from any others in recent history—and definitely in the years since the end of the Great Recession. Due to COVID-19, companies are grappling with hiring and retaining talent, particularly for positions across the essential supply chains, in support of the consumer buying frenzy, which is often associated with the season of giving.
Despite continued joblessness and economic uncertainty due to the negative impact of the pandemic, U.S. holiday spending in 2020 was relatively on par with previous years, according to the National Retail Federation.
