Diversity and inclusion (D&I) have become critical priorities in corporate America in recent years. Organizations are embracing this terminology across a wide spectrum, from those only “paying lip service” to what they recognize is an important issue for employees to those that are serving as leaders in the area of D&I and role models for others to follow.
American Water, the largest and most geographically diverse U.S. publicly traded water and wastewater utility company, and its Chief Inclusion Officer, Valoria Armstrong, fall into the second camp.
