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Emotional Intelligence in the Workplace

October 28, 2022

Via: HR Hero

It may be hard to believe but the now popular concept of “emotional intelligence” has been around for quite some time. In fact, it was first put forth back in 1990—40+ years ago—by researchers Peter Salavoy and John Mayer, and later popularized by Dan Goleman in his book of the same name.

Soft Skills in High Demand

Decades later, employers continue to recognize the usefulness of emotional intelligence, “EQ,” and soft skills. In fact, as technology continues to prove an effective substitute for human workers when it comes to technical tasks, the ability to work with and manage others—along with other quintessentially “human” abilities—is increasingly sought after.

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