It’s not enough for business leaders to merely be “the man (or woman) behind the curtain” anymore.
In a world that’s rapidly becoming more technology driven, managers and executives must put in extra effort to create human relationships with their people — connections that are necessary for any organization to thrive in a complex and competitive marketplace.
The more your business is centered around artificial intelligence, robotics or other digital technologies, the more effort you have to make to be human and to create human relationships, to pry people away from their smartphones, to have face-to-face conversations, to appreciate people and to be honest.
