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Gaming the Retention Model

Machines are significantly easier to fool than people. The machine always assumes that the data is clean. It rarely has the sense or capacity to question data quality. It’s up to the user to figure out if the. Machines are predictable. People, less so.

These days, most major HRTech vendors offer some form of automated ‘flight risk analysis.’ That is, there is a standard calculation based on some combination of internal and external data. It gives you an estimate of the likelihood that employee X will be leaving soon. Many tools include this flight risk analysis as a component of the individual employee profile. Anyone with the right permissions can see the machine’s estimate of some particular employee’s attrition likelihood.

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