Expectations: The Root of your Employee Engagement Problem

January 10, 2019

When our oldest child was in elementary school, there was a Christmas when he decided he was entitled to a new Nintendo Gamecube (this tells you how long ago it was).

As the big day approached, his hope for a Gamecube evolved into a demand. He would issue ultimatums that sounded like, “If I don’t get a Gamecube…”

We tried to explain to him that just because you ask for something does not mean you will get it. But, he did not relent.

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