Feedback-shy employees can cost employers $25K or more

Getting employees to speak up about problems goes back to culture and enabling employees to feel they are a part of the work experience. An employer that doesn’t react when employees bring forth issues or seems to retaliate via denied promotions or pay raises to employees that do is setting up the wrong culture for creating a good dialogue.

Various studies have shown that employees want feedback on a more regular basis, including feedback on strengths and “redirecting” (negative) feedback, so employers have a real opportunity to improve engagement and reduce turnover cost by opening up feedback channels both ways. For this reason, some employers have moved away from the annual performance review to more regular reviews to better encourage dialogue.

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