Productivity tools were a top software investment priority going into 2021, a response to the need to equip workers with cloud-based tools for remote work. But among the fastest-growing categories of workers by generation, having a menu of work tools to choose from is a more important priority than access to specific productivity bundles.
Gen Z and millennial workers are also more open to trying out bleeding edge technology for daily work. The younger generations are more likely to bring virtual assistants, design, illustration and drawing tools and AR/VR applications into their workflow, Forrester data shows.
