Accountability is all the rage. Everyone believes it’s a key competency either leading them to or keeping them from success. And yet, most struggle to not only define it but to actually implement it into their culture. You might be asking yourself, what does a culture of accountability really look like? And do we have one?
To answer that question, think of the last team squabble you witnessed. How long did it take team members to speak up and resolve that issue? As it turns out, accountability can be measured by the lag between someone seeing something and someone saying something. In organizations with a strong accountability culture, that lag time will be nonexistent. In cultures where accountability wanes, people might not say anything at all.
