After a large portion of the workforce switched to working remotely over the last year, organizations and managers are still scrambling to keep up with the reverberations of a massive change.
First came the communication and productivity software. Then came equipment upgrades and new processes and features. Next, training, onboarding, and learning and development kicked into high gear. Building culture among remote teams grew into a chief concern, with added touch points and more intentional communication. Video calls quickly evolved into video calls about video calls.
