A lot of time, effort, and money is spent on training employees for a wide range of needs—training on compliance-related issues (e.g., harassment, safety); training for skill development (e.g., customer service, sales); training to work with new equipment, machinery, or technology; and training related to corporate culture (e.g., communication skills, teambuilding, etc.).
The Importance of Transfer of Training
But what happens after the training event takes place? Hopefully, employees go back to their jobs and apply what they’ve learned. Unfortunately, in many cases, steps aren’t taken to determine whether that happens.
