Some people seem to have a natural ability to strike up a conversation with just about anyone. But others try and fail to be engaging conversationalists or avoid small talk altogether, either because they see it as a waste of time or because of their introversion and social anxiety.
The Value of Small Talk
Small talk, whether enjoyable or not, can have genuine value in the workplace. Small talk is key to getting to know colleagues, customers, and collaborators and building a sense of community and common bonds within an organization.