Companies know they want their employees to be happy. Many often think they know how to make them happy. But companies generally don’t know how to measure that happiness.
Employee Happiness Not the Same as Happiness
“Employee happiness” is not necessarily interchangeable with “employee satisfaction”—people can be satisfied without necessarily being happy. But the benefits are similar: greater engagement, better retention and recruitment, more productivity, etc. Employee happiness is obviously an important objective, but how can companies measure whether they’re achieving that objective?
