What is onboarding, and why is it important? Onboarding is the process of integrating new team members into a business with the goal of familiarizing them with the company, as well as expectations, processes, procedures, and guidelines. It may also include additional paperwork that needs to be completed before training begins to get new hires fully acclimated to their new role.
Successful onboarding helps remote team members:
- Learn the company’s goals, mission, and history;
- Learn their job responsibilities and get appropriate training for their role;
- Understand the channels for questions, feedback, and concerns; and
- Understand what is expected of them in terms of schedules, communication, commitment, and day-to-day responsibilities.