When Sandy Cross, Chief People Officer of the PGA of America, focuses on inclusion and diversity topics, she’s not just thinking about employees of the golfers’ association. She’s also concentrating on the vendors the association relies on, the people out on the course, and the people who might one day consider taking up the game.
And to make progress, Cross focuses first on inclusion. Get inclusion right, and a diverse workplace is more likely to fall into place, she says. An authentically inclusive environment will “attract, help develop, and retain that diverse talent,” she says.