As businesses look to tech and new software to facilitate the move to hybrid working and improve productivity, German technology provider Userlane, has found that about two-fifths (40%) of staff report software problems “often” or “all the time”.
Remote and hybrid working arrangements have exacerbated the problem, the firm’s research claimed.
Lost productivity was only one of the problems, said Userlane, with about one in 10 employees acknowledging that they had considered leaving their jobs because of difficulties using software.
The company’s State of Digital Adoption report suggests that larger companies spend upward of £2,000 per year per head on software training but despite this most employees (61%) were wasting at least 30 minutes a week tackling software-related issues.
