While technology was already becoming more widely used during the recruitment process before the pandemic, since 2020, its use has been ramped up significantly. In 2021, those involved in talent acquisition and recruitment are turning more often to technology solutions like artificial intelligence (AI), video interviews, and Zoom interactions than ever before. That represents both opportunities and challenges.
Opportunities Through Technology for Recruiting
Automating the hiring process can save significant time for organizations, including HR/recruiting professionals and hiring managers. AI, for instance, can be used to evaluate and screen applicants—not just their application documents but also video interviews.