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Take the Fear out of Feedback

September 22, 2021


The ability to give feedback is a superpower. Little nuggets of feedback can change lives. But the word “feedback” has a negative connotation, perhaps because not many people are comfortable giving it.

One mistake many managers make when giving feedback is to focus only on poor performance instead of also speaking to successful performance.

That’s according to Tamra Chandler, partner at EY, and Laura Grealish, senior manager at EY, both in Washington state, who co-authored the book Feedback and Other Dirty Words: Why We Fear It, How to Fix It (Berrett-Koehler, 2019).

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