Recent world events have turned “business as usual” on its head. Faced with demands for flexible work arrangements and increased DEI efforts (and confronted with issues raised by “quiet quitting”), business leaders must rethink priorities and processes, the survey noted.
Leaders who serve as coaches may help their organizations more effectively adjust to these transformations. By coaching direct reports, leaders can better connect with them and drive engagement, but managers aren’t naturally prepared to serve in this role, a 2021 survey found.
