Most people don’t know how to truly understand someone else’s point of view without letting their own thoughts and emotions get in the way. Some leaders are guilty of this, often sitting in their own place of judgment rather than using empathy as the bridge to understanding and connection.
Empathy is about taking time to listen, putting yourself in someone else’s place, and sharing feelings, not about sugarcoating, jumping into problem-solving, or having to agree. It’s about meeting people where they are now, listening, and providing what they need in that moment.
