It would be difficult to find a learning leader today who didn’t think emotional intelligence was crucial for success in the workplace. Many companies and consultants specialize in the design and implementation of interventions to develop employees’ emotional intelligence, and studies have demonstrated that training and coaching can have a significant impact on emotional intelligence – for individuals, that is.
But is emotional intelligence a property of individuals alone, or a distinct property for teams as well? Consider the larger question: Does team performance reflect the sum of knowledge, skills and attitudes of its individual members, or is something more complex happening at the team level?
