Management literature is filled with different perspectives on what managers should do to most effectively influence the performance of staff members who report to them. Ranging from authoritative to collaborative, aspects of these various styles are appropriate at different times and in different situations. But the core characteristics of a mentor—a wise and trusted advisor and teacher—remain consistent.
Underpinning the philosophy of mentorship is a manager’s sincere care and concern about the individual success of staff members as well as the team’s collective success. When managers are respected and trusted by every employee, the direction and feedback they provide to staff—whether positive or negative—is better received. As a result, it’s more effective.