When Joanne Rencher tells you in this video to throw out the playbook, listen up. It would be a shame to miss a single word of what she has to say.
For openers, here’s a sit-up and take notice comment: “There are more HR leaders in business than there are business leaders who happen to be working in HR.”
Think about the implications of that; Rencher has. She’s the chief business and talent officer for the Girls Scouts of the USA. And she has a new playbook. She’s not the “conscience of the employees”; that’s a manager job. She’s not asking for a seat at the table. She’s created at her own.
