Written Job Descriptions Are Critical
Perhaps the simplest and most important step in ensuring employees clearly understand their job description is to write it down. It’s important to be as detailed as possible so as to avoid confusion and misunderstanding.
At the same time, a job description should include a catch-all for items that may not be explicitly listed—for example, “and other duties as assigned by the supervisor.” This mitigates the risk of staff balking at assignments that aren’t explicitly included in a detailed job description.
