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Upskilling Workers for the AI and Automation Age

In a knowledge-based economy, companies upgrade their “capital” not by overhauling outdated machinery but by upskilling their workforce. That’s because human capital is increasingly the most important asset companies possess. And while humans aren’t as static as machinery, they still need to be retooled and upgraded.

Training Employees in Digital Literacy

Before the COVID-19 pandemic hit, Nationwide announced it would be spending $160 million during the next 5 years to offer all of its 28,000 U.S. employees digital literacy and “future capabilities” training.

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