Employee benefits are complicated. Not only is the subject matter complex, but most employees think about their benefits only once a year, during open enrollment. With a pandemic raging, employers are facing even bigger challenges related to communicating benefits information.
Here are some strategies to improve communications during open enrollment.
Electronic vs. Paper
Posting open enrollment guides and benefit notices on a company portal may be easier than distributing paper copies of these materials, but is it effective? More important, is it even legal?