Many organizations suffer from “rebel” top producers—sales executives, senior leaders and even family members of the owner who act with impunity, assuming they can do no wrong.
Their logic typically follows a path like this: “I generate the most revenue in this branch, so they can’t touch me.” It likewise might sound like this: “I’ve been here for 30 years, and I have neckties older than many of these employees—they simply have to accommodate my personality and who I am.” You might even hear, “My dad is the chief operations officer, so anyone who has a problem with me will likely need to go through him,” or something similar.
