Training employees in soft skills—including communications-based skills—boosts productivity and retention levels by 12% and delivers a 250% return on investment based on higher productivity and retention. And studies have also concluded that language-based skills are particularly better for employees inside the workplace. Keep reading to learn more about why.
When employees boost their language skills, they are better able to do the following.
They Will Be Able to Communicate Ideas More Effectively
A large portion of human communication is nonverbal, and most current communications-based training in the workplace focuses on this nonverbal communication, as well as things like emotional intelligence.
