2020 was a remarkable year in so many ways, ranging from public health crises, economic turmoil, and business and workplace disruptions to racial and social justice movements and political fireworks. Amid all the chaos, a few themes stand out particularly strongly: the importance of inclusiveness, the need for adaptability, and the power of change. Each of these themes should resonate strongly with HR departments and learning and development (L&D) professionals, as they represent both challenges and opportunities for companies across the country and worldwide.