California employers may be required to provide seating for all workers—even customer-facing employees, such as cashiers, greeters and tellers—but the standard for suitable seating depends on the particular workplace’s circumstances.
Employers generally want workers to look approachable and may feel that someone who is standing appears more attentive than someone who is sitting, said John Kuenstler, an attorney with Barnes & Thornburg in Los Angeles. But California employers may need to adjust their mindset on this aspect of the customer relationship, he said.
