As an HR consultant I often find that companies often provide the least amount of training to the one group of employees who most need it, supervisors. I am not talking technical skills I am talking people skills. Most people are promoted into supervisory positions because they are often technically talented.
By giving them the title of supervisor in recognition of that technical skill we skip over the HR and people skills necessary to keep them from getting themselves and the company in trouble. This was a lesson that Dollar General paid almost $278,000 to learn.
