For SHRM certification, now in its seventh year of operations, the rapid-fire challenges of 2020 that needed immediate solutions due to the global pandemic have evolved in 2021 into a smoother cadence of troubleshooting less urgent issues. This respite has allowed us to look to the future, listening and learning.
We conducted a global practice analysis to update the SHRM Body of Competency and Knowledge (SHRM BoCK), the foundational document of SHRM certification. The SHRM BoCK drives the blueprint for the next generation of SHRM certification exams. We also conducted three interwoven research studies to gather feedback from certification candidates who took the exams to better understand the testing experience.
