In organizations where employees are seen as people rather than resources, workers are 3.8 times more likely to be high performing, according to Dec. 7 survey results from Gartner.
The findings come as other surveys reveal that “human resources” may be an outdated term — though a rebrand could serve as an opportunity to shine a light on the strategic force of the department.
In its research, Gartner proposed a “human-centric” approach to work, which includes flexibility, strong collaboration and empathy-based management. This model surpassed “flexible-hybrid” models and location-based models, Gartner said.
