Seth Grossman likened it to “designing a new world.” As vice president of people and external relations at American University (AU) in Washington, D.C., he has been faced with challenges he never anticipated during the coronavirus pandemic. Like other HR leaders, he has had to manage vaccination mandates, establish a remote workforce and debate mitigation strategies.
“Human resources has not always been the go-to department. We’ve been pulled in at a higher level and asked to lead,” echoed Amanda Bailey, vice president for human resources at Boston University (BU).
